The Rate Assistance Program is a discounted water rate designed to assist eligible low-income households to have affordable water service. It provides a discounted Basic Service Charge as well as a Uniform Rate for water consumption equal to Tier One (1) of the District’s Potable Water Rate. The program is not transferable with property. If granted, the discounted water rates are not applicable to prior billing periods.

The applicant must be: 

• an individually metered residential customer in the District’s service area.
• the name on the water bill matches the name on the current PG&E bill.
• enrolled in the PG&E California Alternate Rate for Energy (CARE) program. 
• demonstrate efficient water use. 
• notify the District when the program eligibility ends.
• must renew enrollment in the program annually and provide proof of continued eligibility.