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Scotts Valley Water District    
2 Civic Center Dr. Scotts Valley, CA 95066 
(831) 438-2363 
::  contact@svwd
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Our Customer Service Counter will be closed from 12/24/14 - 1/1/15 
However, we may be reached by phone on 12/26/14, 12/29/14, and 12/30/14 from 8:00 am - 5:00 pm.  
If you have an after-hours water emergency, such as a water leak requiring your service to be shut off, contact the Scotts Valley Police Department at 831-440-5670.
For customer service and billing questions please leave a message on our general line at 831-438-2363 and we will return your call when the office reopens.

Thank you and Happy Holidays! 





Notice of Board of Directors Vacancy 

A Board member must be a registered voter and reside in the District’s service area. The term to be filled will begin in February 2015 and continue through November 2016. For more information see our Board of Directors page.

Job Opening: Water Facilities Operator II

Closes January 5, 2015 5:00 p.m. To apply see our see our Employment Page


:: Conservation Corner

Thank you Scotts Valley for conserving water this past irrigation season! Your efforts have helped preserve our water supply. This winter is looking promising for rainfall so far, and we are still making up for years past. Enjoy the rain!

Watering needs are reduced with shorter days, so please turn irrigation way down or completely off.

If you have toilets in your home or business that were installed prior to 1994, please read our ad below to see if you qualify for a FREE ultra-high efficiency toilet- and installation!

Here are directions to determine the flow of your toilets to see if you qualify for the program above:



2014 - 2015 Payment Calendar

:: Start/Stop Water Service!

Simply download the appropriate form below and send it to our office!

Start Service - Owner


Start Service - Non-Owner

Stop Service 


::  Residential Water Wise Usage Chart! 

 Average Residential Use


::  Online Bill Payment! 

Click the link bar below to view your water bill and use a credit card to pay your water bill online. 

You may also sign up for automatic recurring payments through your online account
Click here

 for instructions on getting started.

Please contact us if you would like more information!


View/Pay Bill



:: Learn three ways to stabilize or reduce your water bill

1. Check for Leaks:
- By finding and checking the movement of the dial on your water meter. If there is no water running and your meter is- you have a leak.
- You can use our free home dye strips to test your toilets to see if they are leaking from the flapper (this can be a silent leak).
- If you don't want to do these yourself, call us for a Water Wise House Call- free for all of our customers. House Calls take about an hour and include free water saving devices. Call 438-2363 to schedule.

2. Use our

Water Use Forecaster
to see specifically how much water you are using with each fixture and appliance. You can also use it to anticipate your next bill or create a water budget. Your bill now has a bar graph that shows you how much water you've used in the last two years. You can log onto your account and look at your historical water use as far back as 1997.

3. Take Advantage of our Water-saving Rebates
for washers, toilets and now- six landscaping rebates- lawn and impervious pavement removal, and installation of drip irrigation, smart irrigation controllers, graywater or rainwater harvesting!


::  Look for EPA WaterSense Products

when buying new plumbing fixtures.

Regarding toilets, since January of 2014, CA state law 
requires that new toilets must flush 1.28 gallons (gpf) or 
less. Rebates are only given for those types.

Water Sense Logo                         

::  Need Landscaping Ideas?             
See: and start making your waterwise plant wish list and get ideas about attractive, local, water-wisse landscapes.
                                Water Smart Gardening in Santa Cruz County image


We are a nonprofit, local government agency that provides water resource management to deliver a safe and reliable supply of high quality water to meet present and future needs in an environmentally sensitive and economically responsible way.