Ways To Pay Your Bill

Online Bill Pay 
The Online Bill Pay Program allows you to pay your bill online 24/7 from the convenience of work or home using your Visa, Mastercard.
Online Bill Pay

Auto Pay
With Auto Pay, you'll never have to worry about writing a check, paying for postage, or risking costly late fees again. Through Auto Pay, your bi-monthly bill is paid automatically from debit or credit card.

NOTE: When signing up for AutoPay, you must have a zero account balance. Once in the Online Payment Portal and prior to signing up for AutoPay, submit payment for any outstanding balance shown in your Account Summary.
Set up Auto-Pay

Auto Pay Instructions

By Phone
Make a one-time payment by Visa or MasterCard over the phone by calling Customer Service at (831) 438-2363 during our regular business hours of 8:00 a.m to 5:00 p.m Monday through Friday.

By Mail
Send payment to 2 Civic Center Dr. Scotts Valley, CA 95066.

photo of the SVWD office Drop Box
There is a Drop Box in the parking lot for payments made after hours, on weekends, or on holidays. The Drop-Box is checked Monday - Friday during regular business hours.  Please do not leave cash payments in the Drop Box. 

Payments may also be made at the District office, located at 2 Civic Center Drive during regular business hours. You can pay your bill with cash, check, Mastercard or Visa.