Ways To Pay Your Bill

Online Bill Pay 
The Online Bill Pay Program allows you to pay your bill online 24/7 from the convenience of work or home using your Visa, Mastercard.
Online Bill Pay

With AutoPay, you'll never have to worry about writing a check, paying for postage, or risking costly late fees again. Through AutoPay, your bi-monthly bill is paid automatically from debit or credit card.

NOTE: When signing up for AutoPay, you must have a zero account balance. Once in the Online Payment Portal and prior to signing up for AutoPay, submit payment for any outstanding balance shown in your Account Summary.
Set up AutoPay

AutoPay Instructions

By Phone
Make a one-time payment by Visa or MasterCard over the phone by calling Customer Service at (831) 438-2363 during our regular business hours of 8:00 a.m to 5:00 p.m Monday through Friday.

By Mail
Send payment to 2 Civic Center Dr. Scotts Valley, CA 95066.

photo of the SVWD office Drop Box
There is a Drop Box in the parking lot for payments made after hours, on weekends, or on holidays. The Drop-Box is checked Monday - Friday during regular business hours.  Please do not leave cash payments in the Drop Box. 

Payments may also be made at the District office, located at 2 Civic Center Drive during regular business hours. You can pay your bill with cash, check, Mastercard or Visa.