Start/Stop Service

Start Service

If you are opening an account on a premise where there is an existing water meter or connection for a water meter, you can begin water service by completing the online start service form or visiting our office at: 2 Civic Center Drive, Scotts Valley, during our regular business hours of 8:00 a.m. to 5:00 p.m. Monday through Friday. The owner agrees to comply with the Scotts Valley Water District's Administrative Code.  A $25.00 new account fee will be charged to your first bill.  

Start Service Owner

Start Service Non-Owner


Stop Service

To close your account and stop water service please complete and submit the online stop service form or visit our office at 2 Civic Center Drive, Scotts Valley, two days before you will need to stop service.   A final meter reading will be done and a closing bill will be sent to your new address. This bill will be due upon receipt. 

Stop Service

New Service Connections

You will need a new service connection if the premise currently does not have a water meter or a water service connection; if you are starting a new construction project; adding fire service; or adding fixtures to an existing building.

New Service Connections Info