Ways To Pay Your Bill


Online Bill Pay 

The Online Bill Pay System allows you to pay your bill online 24/7 from the convenience of work or home using your Visa or Mastercard.

Click here to make a one-time payment: Pay My Water Bill


Register Your Account Online


  • Sign up for electronic bills (or e-bills) to be sent to your email
  • Pay your bill online with a credit card (Visa or Mastercard)
  • Set up automatic payments (AutoPay) through your credit card (Visa or Mastercard)
  • ​Save on postage and paper by viewing your current and past bills online

 Click Here to Register Your Account




In order to set up AutoPay, you will need to register your account.
Instructions to register your account are above.

With AutoPay, you'll never have to worry about writing a check, paying for postage, or risking costly late fees again. Through AutoPay, your bi-monthly bill is paid automatically from debit or credit card (Visa or Mastercard). 

Click Here to Set up AutoPay

Auto payments are processed approximately 3-7 days after bills are sent.


By Phone

Make a one-time payment by Visa or MasterCard over the phone by calling Customer Service at (831) 438-2363 during our regular business hours of 8:00 a.m to 5:00 p.m Monday - Friday.

By Mail

Send payment to 2 Civic Center Dr. Scotts Valley, CA 95066

Drop Box

There is a Drop Box in the parking lot for payments made after hours, on weekends, or on holidays. The Drop Box is checked Monday - Friday during regular business hours.  Please do not leave cash payments in the Drop Box.


Payments may also be made at the District office, located at 2 Civic Center Drive during regular business hours. You can pay your bill with cash, check, Mastercard or Visa.