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House Calls and Tips

photo of SVWD home visit What is a Water-Wise House Call?
Our staff is available to come to your home or business and spend an hour with you to help you be more efficient with our shared water resource. This is an informative exchange of ideas and the service is free for all of our customers.

The Details
An adult household member or business representative will need to be present for the visit. This is what you can expect:

  • All water is discontinued for two minutes to check the meter for movement, indicating possible leaks.
  • A pressure gauge is attached to your hose faucet (bib) to test the water pressure to make sure it is not too high. High water pressure can cause excessive wear on your plumbing.
  • A blue dye strip or tablet is dropped in your toilet tank and checked after 20 minutes (no flushing) to check the flapper valve for potential leaks.
  • A plastic bag is placed over your showerhead and faucets, with the water run for 5 seconds- this is to determine the flow rate. You will be offered free showerheads or faucet aerators if needed and requested. The new ones are improved and have a great flow!
  • Irrigation controllers, valves and sprinkler heads/emitters are located and the current irrigation schedule is reviewed to evaluate the efficiency of the irrigation system. If desired, we can offer rebates and water-wise landscaping.
  • As requested, free water-saving devices, an evaluation of your home’s water use efficiency and a comparison with how you’re doing as compared to your neighbors, are available.

photo of a SVWD home visit Why have hundreds of Scotts Valley residents had a house call?
Many people enjoy doing their part towards a shared community value of water use efficiency and want to learn more about practical and easy ways to save water indoors and out. They also want to lower their water and energy bills and give their families and businesses more water security through water-efficient practices. By practicing water efficiency, participants have lowered their household water use by an average of 20 gallons per day totaling almost 10,000 gallons per year without necessarily taking a shorter shower!

Some people also request this service after they receive a high water bill and may want help finding a possible leak. We can help you look for leaks, but most of the time a plumber or leak detection service will need to be called. 

Request a complimentary Water-Wise House Call

Water Conservation and Irrigation Tips
Looking for ways to be more water efficient? Here's a link to 100+ water saving tips and ways to maintain your landscaping irrigation!

District Water Pressure
Scotts Valley provides beautiful scenery and a wonderful place to live, but the mountains also cause high water pressure within the District systems because many storage tanks are placed at higher elevations. It is important that all service connections be furnished with a pressure regulator to prevent damage and manage stress on customer systems. Regulators should be replaced every five years, and the District offers a rebate for doing so!