SVWD is a dynamic organization whose purpose is to deliver a sustainable high-quality water supply in an environmentally responsible, transparent and sound financial manner while providing outstanding customer service.
- Be adaptable and forward-looking
- Nurture positivity and collaboration
- Strive for efficiencies
- Go above and beyond the average level of service
Be a high-performance organization by defying the public agency stereotype and converting problems to solutions.
Water Resource Management: Meet the current and future water supply needs of the District’s customers.
- Utilize the recharge capacity in the Santa Margarita basin by
- Maximizing the potential use of recycled water
- Identifying and implementing regionally beneficial conjunctive use projects
- Achieving maximum feasible water conservation and efficient use
- Improve the aesthetics of the drinking water
Water System Integrity: Provide continual investments in the District’s infrastructure and process improvements.
- Maintain all assets within their useful life threshold
- Realize increased operational efficiencies by utilizing technology and innovative solutions
- Optimize the redundancy and effectiveness of the system and facilities
Financial Stewardship: Manage the District’s financial resources in a responsible manner.
- Strive for maximum efficiency and transparency
- Maintain fair, effective, and legitimate rates and fees that are sufficient for meeting operating and capital needs while providing for adequate reserves
Public Outreach: Foster relationships and communications with the District’s stakeholders and the community.
- Engage the community to increase the visibility of District activities and advance public awareness on water matters
- Identify, develop and strengthen strategic alliances, both private and public
Organizational Vitality: Commit to recruiting and retaining the highest quality employees and board members.
- Value and reward competence, team spirit and creativity
- Cultivate productive work conditions and positive workforce culture
- Boost opportunities for continuous training and knowledge transfer