How to Pay Your Bill Online

1.  Pay On-Line One Time or Set Up Auto-Pay:

Setting up an online bill pay account has never been easier. It saves you time and cuts down on paper waste. You can choose to pay your bill online each time you receive it or set up Auto-pay once and forget about the bi-monthly payment hassel! Auto-pay can be the most convenient way to pay your bill, especially if you are familiar with your water use and can easily project your monthly water expense. If you are more comfortable filling out a form and asking us to set up Auto-pay or you, just come by the office and we'll help you to get set up.

.  How to Pay On-Line Once:

  • Click on Gold Link below ("Pay On-line or Set up Auto-Pay").
  • Click on Quick Pay Box (Click on "click here").
  • Have your water bill for your account information.
  • Follow instructions to submit credit card information for one-time submit.

   How to Set up Auto-Pay:

  • Click on Gold Link below ("Pay On-line or Set up Auto-Pay").
  • Click Registration Box to Register.
  • Have your water bill for your account information.  Input First Name and Last Name as appears on bill, Street Number, Account Number, Email Address, and then Create Password.
  • An Email will be sent to you to verify your email address.  Once confirmed, you can log in to your account.  Go to the profile tab and click on  your account number (underlined).  Choose button to enable Auto-Pay, then click on button to confirm your credit card.
  • If you have any additional accounts to add, you can add them in the Profile tab as well.
  • If you would like to go Paperless, and receive a electronic bill by email, you can add this feature in the Profile tab.

Pay On-Line or Set up Auto-Pay

2.  By Phone

Make a one-time payment by credit card (Visa or MasterCard) over the phone by calling Customer Service at (831)438-2363 during our regular business hours of 8:00 a.m to 5:00 p.m Monday through Friday.

3.  By Mail

Send payment to: 2 Civic Center Dr. Scotts Valley, CA 95066

photo of the SVWD office 4.  Drop Off Box

For payments after hours or on weekends and holidays, the District has a drop off box for check and money order payments located in the parking lot. Please do not leave cash in the drop box. Payments received in the drop box after 5:00 p.m.. will be processed on the next business day.

5.  In Person

Did we mention how much we like seeing you? Well, we do. So, if stopping by and paying your bill works for you, it certainly works for us, too.